contact us

Managed Services Solutions

On-site Support / On-call Support

On-site Support is a set of services to provide IT engineers on full-time basis on client's site to maintain a wide range of IT equipment and software and provide technical support for end-users.

On-call support Support is a set of services to provide IT engineers on client's site to maintain a wide range of IT equipment and software and provide technical support for end-users for a fixed period of time as well as on 'prepaid time-bank' basis.

List of proposed services:
  • Walk-in end-user support
  • Newcomers IT training
  • Asset Database maintain
  • AD management
  • Data Room Management
  • Tape Handling management
  • Print Services
  • IT hardware/software test
  • IT hardware/software database maintain
  • Warranty Management
  • Disaster Recovery & BCP (Business Continuity Planning)
  • Make ready for Trust Domain Audit

  •  
    NEWS:
    IT INFRASTRUCTURE:Successful cooperation for providing IT services in Russia to international companies Global Serve and Getronics continues. Works are going on infrastructure projects for Nykomed and DHL companies. Cooperation with the North Stream-2 is going on for the IT equipment delivery. CABLING SYSTEMS: : Large automobile sales centers IT network modernization across Russia continues. CSS is providing Sheremetyevo International Airport with IT network system upgrade in Terminals B, C, D, E and F, infrastructure has been installed within the scope of preparation for football World championship. Works are going on in the department of the new Terminal of Domodedovo airport. Works have been finished for SCS expansion in KPMG company Moscow office. Works continuation for network expansion at in all Moscow IKEA retail shops and also for Pepsico and DHL companies.SECURITY SYSTEMS: Works are going on for Security systems maintenance in BP Russia, Dupont, LG and in Cleary Gottlieb offices.  MANAGED IT SERVICES: Shell, SPD, Amgen, Dupont, LG, Sakhalin Energy, Time Warner, Zoetis, Syngenta companies with total number of more than 20 000 users.

    © Copyright CSS 2015