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Managed Services Solutions

Off-site Support

Off-site Support is a set of services that includes remote support, testing services, warranty/non-warranty maintenance and repair of IT equipment, Disaster Recovery services. CSS can dispatch an engineer based upon prior arrangements or the user can physically transport equipment to our regional repair centre.

List of proposed services:
  • Remote administration
  • End-user remote consultancy and technical support
  • Tape Handling management
  • IT hardware/software test
  • IT hardware/software database maintain
  • Warranty Management
  • Disaster Recovery & BCP (Business Continuity Planning)

    IT INFRASTRUCTURE:Successful cooperation for providing IT services in Russia to international companies Global Serve and Getronics continues. Works are going on infrastructure projects for Nykomed and DHL companies. Cooperation with the North Stream-2 is going on for the IT equipment delivery. CABLING SYSTEMS: : Large automobile sales centers IT network modernization across Russia continues. CSS is providing Sheremetyevo International Airport with IT network system upgrade in Terminals B, C, D, E and F, infrastructure has been installed within the scope of preparation for football World championship. Works are going on in the department of the new Terminal of Domodedovo airport. Works have been finished for SCS expansion in KPMG company Moscow office. Works continuation for network expansion at in all Moscow IKEA retail shops and also for Pepsico and DHL companies.SECURITY SYSTEMS: Works are going on for Security systems maintenance in BP Russia, Dupont, LG and in Cleary Gottlieb offices.  MANAGED IT SERVICES: Shell, SPD, Amgen, Dupont, LG, Sakhalin Energy, Time Warner, Zoetis, Syngenta companies with total number of more than 20 000 users.

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