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About company
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References
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British
American Tobacco,
Russia
From correspondence of David Edwards, Head of IT British American
Tobacco, Russia, and Eileen Scott, Ford Credit, Russia.
Eileen Scott wrote:
"Mr. Edwards, I have been given your name by a contact at CSS, who has
asked that I contact you as a referee. I would be most grateful if you
could take the time to respond to the following questions:
1) Have CSS ever supplied your corporation with computer or
communications hardware? If the answer to this is NO then please go on
to question 6.
Yes
2) When was the hardware supplied?
On-going
3) Did CSS supply everything you expected?
Yes
4) Was the delivery on time?
Yes
5) Did all the hardware work first time?
Yes
6) Have CSS ever supplied software to your corporation? If the answer
to the question is No then please go on to question 8.
Yes
7) Was the supply and configuration of this software to the
specification you had agreed?
Yes
8) Do CSS provide hardware or software maintenance to your company? If
the answer to this question is NO then please go on to Question 10.
Yes
9) Do they keep to the response times agreed?
Yes (as per SLA)
10) As a customer how do you rate your dealings with CSS? Poor,
average, good, excellent.
Excellent ++
Thank you very much for taking the time and effort to reply to this
note, it is very much appreciated."
Regards,
Eileen Scott
Ford Credit
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Copyright CSS 2015
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